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A little help starts with a hello.

Questions, feedback or something you need a hand with? Get in touch with the PayGap team.

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01

Customer support

Use the contact form above for help. Please do not submit identity documents, passwords, verification codes or bank and card details.

02

Formal complaints

Use the Complaints page for the intended submission, acknowledgement, investigation and escalation process.

03

Accessibility

Use the Accessibility page to request an alternative format or report a barrier.

04

Security reports

Security researchers should use the vulnerability reporting route and follow the safe-testing guidance.

PayGap · Technology that connects

See how the settlement model fits together.

Explore how it worksRead the risk disclosure